At Extra Mile Health, we know that care should be more than just a checklist of tasks. We believe that every interaction is an opportunity to deliver a service that exceeds your expectations, helping you feel truly supported, understood, and valued.

Here’s how we go the extra mile:

• High-Quality Staff: Our team is carefully selected based on our values of excellence and empathy. Every member goes through a thorough interviewing and induction process, including training in manual handling, medication administration, and ongoing professional development. Having said that, while you can teach skills, what our company has is a team of people with a huge heart for others.

• Clear, Consistent Communication: We prioritize transparent communication through app-tracked invoices and timesheets, so there’s never any guesswork.
  Need assistance? You’ll talk directly to a dedicated team member who knows your needs and is ready to help, ensuring reliable, consistent support.

• Dependable Care: You can expect reliability from any care provider, but at Extra Mile, we bring consistency and dedication. We don’t just send you whoever is available, you have a consistent, dedicated, hand-picked team to yourself, with specific skill-sets, similar interests and common values that are suited to you.

• Ongoing Improvement: We are always looking for ways to improve, investing in continuous training and the latest practices to ensure we deliver the best care possible. This commitment to excellence helps us provide more value, tailored support, and peace of mind.

Going the extra mile for us means exceeding what’s expected — it’s about giving you the peace of mind, comfort, and empowerment you deserve.